Customer Care

About Us

Welcome and thank you for shopping at OfficialKidsCostumes.com! Whether you are looking for a child Cinderella Costume or a kids Darth Vader Costume, we are your first choice for kids costumes, masks and accessories.

At OfficialKidsCostumes.com your privacy is our number one priority. As a partner of Yahoo! Merchant Solutions, we provide you with the most advanced and secure shopping experience which includes Secure Socket Layer (SSL) 128-bit encrytption for transmitting your payment information and our site is compliant with the Cardholder Information Security Program developed by Visa and MasterCard.

OfficialKidsCostumes.com understands that being able to find the product that you want, purchase it at the best price available and receive it on time are all vital factors in your buying decision. We offer the largest variety of kids costumes on the internet. We shop the competition daily so that you don't have to! You can feel confident that you are receiving the best possible price with each product that you purchase. Last but not least, OfficialKidsCostumes.com has partnered with UPS and FedEx to make sure that your products are delivered safely and on time with a wide selection of delivery options to your home or office.

For your convenience, we offer multiple payment solutions including Visa, MasterCard, American Express, Discover and Paypal which includes eCheck processing.



105% Price Match Guarantee

OfficialKidsCostumes.com is committed to offering you the largest selection of Kids costumes at the best prices on the internet. If you find a lower price on another website within 14 days of your purchase from OfficialKidsCostumes.com, we’ll refund you 105% of the difference.


How does our 105% price match guarantee work?

Please place the order and then reply to the order confirmation email or email us with the following:

1. Your OfficialKidsCostumes.com order number.
2. The website address of the site where you found the lower price.
3. The total price to purchase the product, including shipping charges and taxes.
4. The item name and number at the competitor’s website.
5. Our customer service team will verify the lower price and if applicable refund 105% of the different to the original form of payment.

Please note the following restrictions:

• You have 14 days from the purchase date to reply back with a lower price.
• The product must be an exact match to the one we carry and be in-stock and available for purchase at the other website.
• The shipping and handling charges and sales tax will be included in determining the price difference.
• In store pickup discounts will not be included when determining price differences.
• Promotional codes or other discounts from the other website will not be included in determining the price difference.
• The product must be new and in its original packaging.
• The item cannot be an auction site.
• The price match guarantee does not apply to Group Sales.
• The price match guarantee does not apply to items designated as ‘Clearance’ or '50% Off' on another site.

Size Chart

Click here to view a size chart



Contact Us

Customer Service: CustomerService@OfficialKidsCostumes.com

Returns: Returns@OfficialKidsCostumes.com

Toll Free 800 Number: 1-877-800-6897


Mailing Address:

OfficialKidsCostumes.com
12001 Riverwood Drive
Burnsville, MN 55337

***Warehouse only, not a retail location***

Hours of Operation:

Monday - Friday 7:00AM - 11:00PM Central Time
Saturday & Sunday 8:00AM - 8:00PM Central Time

Shipping Information

SHIPPING: All In-Stock items are shipped within 24 hours. Shipping costs vary by product. Please review your shopping cart for actual shipping charges. In order to find out the exact shipping charges add the items you wish to order into your shopping cart and enter your zip code and hit apply. All Special Order items ship within 5-7 business days depending on availability.



Exchange and Refund Policy

Please CLICK HERE to view our exchange and refund policy.